Frequently Asked Questions

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How soon can I get an appointment?

We currently have a high demand for our services and there may be a waiting period before we can see you.  If you would like to join our waitlist please send  us an email to: admin@qolp.com.au.  We will acknowledge receipt of the email and answer any questions you may have.

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How long is a session?

A normal individual session is 50 minutes.  However, variability can be facilitated dependant on your individual needs.

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How do I make an appointment?

To make an appointment, the best way to contact us is via email: admin@qolp.com.au or via the Contact tab on this website.  Alternatively, if we are unable to attend to the phone, you can leave a voicemail message on our office number 08 7225 0444. We will then contact you to advise of available appointments.

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Is there parking available?

There is limited parking available on-site, however there is also street parking available on Railway Terrace and behind the Goodwood Library on the opposite side at 101 Goodwood Road.

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What do I need to bring to my first session?

• Medicare Card.

• Referral information from your GP/Specialist.

• Your MHCP (if one has been given to you by your GP).

• Any reports or other information that is relevant to the issues you are consulting us about. 

• Anything else you believe is relevant to the work we will be doing.

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Urgent Support

If you are in need of immediate assistance, please use the available services below (all phone numbers are 24/7):​

If a life is in danger - call 000

Mental Health: Assessment and Crisis Intervention Service - call 13 14 65 (SA only)

Beyond Blue (depression, anxiety) - call 1300 22 4636

Lifeline (crisis support, suicide prevention) - call 13 11 14 (National)