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                                                                                 Frequently Asked Questions

How soon can I get an appointment?

We currently have a high demand for our services and there may be a waiting period before we can see you.  If you would like to join our waitlist please send  us an email to:  We will acknowledge receipt of the email and answer any questions you may have.

How long is a session?

A normal individual session is 50 minutes.  However, variability can be facilitated dependant on your individual needs.

How do I make an appointment?

To make an appointment, the best way to contact us is via email: or via the Contact tab on this website.  Alternatively, if we are unable to attend to the phone, you can leave a voicemail message on our office number 08 7225 0444. We will then contact you to advise of available appointments.

Is there parking available?

There is limited parking available on-site, however there is also street parking available on Railway Terrace and behind the Goodwood Library on the opposite side at 101 Goodwood Road.

What do I need to bring to my first session?

  • Medicare Card.

  • Referral information from your GP/Specialist.

  • Your MHCP (if one has been given to you by your GP).

  • Any reports or other information that is relevant to the issues you are consulting us about. 

  • Anything else you believe is relevant to the work we will be doing.

Urgent Support

If you are in need of immediate assistance, please use the available services below (all phone numbers are 24/7):

If a life is in danger - call 000

Mental Health: Assessment and Crisis Intervention Service - call 13 14 65 (SA only)

Beyond Blue (depression, anxiety) - call 1300 22 4636

Lifeline (crisis support, suicide prevention) - call 13 11 14 (National)

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